New e-government projects take shape
(Dubai | By A Staff Reporter | 01/01/2003)

Philips and Etisalat Contact Centre Team Up to Develop Arabic-Language Speech Recognition Solutions
(August 20, 2002)

Oman telecom officials visit contact centre
(Ajman | By A Staff Reporter | 09/07/2002)

Contact Centre to focus on outsourcing business
(Abu Dhabi | By A Staff Reporter | 14/04/2002)

Etisalat's new call centre
(Published on Sunday, March 3, 2002 in Business Trends)

Etisalat opens Dhs80 million call centre
(Greg Wilson | Customer calling - Published on Monday, November 26, 2001 in Technology)

Humaid opens new Etisalat centre
(Ajman | By Dahi Hassan | 11/11/2001)

Insight: Striving to meet customer needs
(Dubai | By A Staff Reporter | 01/10/2001)

PhoneGuard system at Etisalat centre
(Dubai | By A Staff Reporter | 01/10/2001)